Shop Reviews

Second time to the shop, but I was utterly disappointed with their food this time. We used the kiosk to order, chose what we wanted, and made payment. After a short while, the staff informed us that many topping choices were unavailable and urged us to change our order or pay for additional toppings. Popular topping choices, such as taro or sweet potato, and many others, were not available. It was in the afternoon, and many of their toppings were already sold out? Shouldn't the out-of-stock situation be communicated to us before we order? We were willing to pay $8.20 for a bowl of dessert that we liked, rather than paying a premium for substandard food (which felt like one big bowl of ice only). I hope the owner can look into this to uphold their reputation.

Three Little Coconut never disappoints! I got the Coconut MSW Chendol—a must-have, especially if you love durian. I also tried the Sweet Potato Orh Nee Paste, which hit the spot, especially on a rainy day. The desserts are comforting and full of **flavor**, and the service is fast too. Definitely a place I’ll keep coming back to!

Here's the lightly edited review: Cosy area to relax at lunchtime; there is no crowd. I ordered coconut bobochacha tang shui. The picture from the ordering machine seemed good, but in reality, I was amazed by the portion served. It looked totally different. My hubby ordered a gula melaka coconut caffe latte. From the menu, it seemed like a hot drink, but it was chilled.

Had two desserts due to the ongoing 1-for-1 deal! It was coconut-flavored snowy ice. Quality remains the same despite the promotion. The staff is very friendly and helpful. Service was also speedy. Seating is quite limited, perhaps due to the rising popularity of the shop. Patience will reward you with a table within 5 minutes. Will come back regularly!

Tasha is super friendly and nice.

Is this a service center for Simba or a third-party retailer partnering with Simba? I visited the shop to make an inquiry, but the staff member seemed uninterested in addressing my questions about Simba. It felt as though they assumed I wasn't going to make a purchase. I've always thought a service center should not only focus on sales but also provide assistance with inquiries. I'm not sure if the response was due to a misunderstanding, or perhaps just an off day. I hope Simba can establish a service center where customer questions can be fully addressed in person, as this would be very helpful. Please consider improving the service by taking customer inquiries more seriously, as this would be greatly beneficial. I'm giving this 3 stars because the staff member at least suggested the online chat option.

Teddy gave good service on the phone. Really helpful.

Excellent customer service! Was served by Tasha who helped with my port-in applications. Thank you! 👍🏾

Ms Lora has been very helpful and patient with my enquiries; thank you very much.

Here are a few options, keeping the original meaning and wording as close as possible: **Option 1 (Minimal change):** "Parcel status was stuck for a few days (Shopee). Not recommended to send parcels here." *(Adds "was" for grammar, changes "parcel" to "parcels" for general recommendation.)* **Option 2 (Slightly more formal):** "The parcel status was stuck for a few days (Shopee). I do not recommend sending parcels here." *(Adds "The" and "I do not" for clarity and flow, changes "parcel" to "parcels".)* **Option 3 (Concise):** "Parcel status was stuck for a few days (Shopee); I do not recommend sending parcels here." *(Uses a semicolon to connect the ideas, adds "was" and "I do not".)* I lean towards **Option 2** as it's clear, grammatically sound, and doesn't stray far from the original. **Edited review: The parcel status was stuck for a few days (Shopee). I do not recommend sending parcels here.**