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Shop Reviews

See what customers are saying about our shops at Plantation Plaza

4 out of 5

443 reviews

Pinky Lee Pinky Lee

A customer buys your item, but there's no word of 'Thank You'. There's no queue, and it's not busy. Please train your staff. Not forgetting, the waffle was so thick, while the filling was so little.

Hassan Sam Hassan Sam

Having hot/warm waffles is the best soothing food during cold weather. They also have a wide range of buns, both sweet and savoury. Staff are friendly too.

Belinda Lina Lei Belinda Lina Lei

Very friendly and patient staff in advising me of their new loyalty program. Happy customer 😁 Buy 1 Get 1 Free for new members, for now. Hurry! …

Sng Sng

First time trying here. Brown Sugar Boba Milk is very good. Pickup is a bit confusing as there are 2 different numbers displayed.

Mao Mao Mao Mao

Cannot find the place. Called multiple times, no answer. Went to buy a drink at nearby McDonald's instead.

Alston W. Alston W.

The waiting time was ridiculous; I waited almost 30 minutes for a drink. My drink was ready for a good 10 minutes, but the staff refused to serve it, instead focusing on making new orders. My bubble tea was already going stale before I could even collect it.

Muhd Fathurrahman Muhd Fathurrahman

Okay, not bad. You can use ShopBack for credit card payments. I've uploaded the menu for everyone to see. Hopefully, it's clear enough.

Wei Han Wei Han

Two female staff working there forgot my order and did not even apologise. They only realised they had missed my order when one of them looked in my direction and nodded upwards, seemingly asking me what number I was, to which I said my number aloud. I waited fourteen minutes for two of my drinks, whereas a lady who came after me got her drink in less than two minutes. Ridiculous.

Joanna Wang Joanna Wang

Very good customer service!!! I ordered a drink online to collect at 6 PM today, but I got busy with work and could only collect it after work at 9 PM. Instead of throwing the drink away after a few hours of it not being collected, the staff placed it in the fridge, and I was able to collect it after work!!! Thank you, mannnn! 10/10

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