Karaoke KT was a fantastic experience! The ambiance was cozy and inviting, making it a great place to relax and have fun. The venue was well-maintained, and the staff were friendly and accommodating. I also loved that they had a great selection of new songs to choose from. Overall, a wonderful spot for karaoke lovers.
Visited on a busy Saturday night. The equipment is new, and each room has its own air purifier. We appreciate that it’s a non-smoking facility, although we did experience a brief issue when someone (who we later learned was a foreigner unfamiliar with the rules) in another room tried to light a cigarette. The smoke traveled through the HVAC system and entered our room. However, the staff handled the situation very professionally — they addressed it immediately, reprimanded the guest, and ensured it didn’t happen again. They even offered us an extra 30-minute extension as an apology, which was a nice gesture. Overall, a good experience despite the minor hiccup.
First time visiting Teo Heng. The area is clean and tidy, the price is pretty reasonable, and there's even a promotion going on! Kudos to one of the staff for assisting. When I was curious how big the room was, he gave me suggestions on which room to take and even showed me how to use the system. I didn't catch his name, but he is a young gentleman who wears a jacket. He was very passionate and polite!
This Teo Heng outlet is fantastic. I loved the ambience, and the staff were really friendly too. I would definitely recommend coming here for a karaoke session, whether for a small group or a large gathering!
I'm a bit disappointed with their iced coffee and Milo Dinosaur. They were very diluted.
As for the food, the Mee Siam and KL Dai Luk Mee were good. The Penang Char Kway Teow was just so-so.
One staff member was eating dinner while serving customers. I felt bad for them. Please allow your staff to sit down and finish their dinner before continuing to serve customers.
Here's an edited version of the review:
Cons: The nasi lemak rice tasted undercooked. Food was very slow to come. Don't come for dinner because many things are sold out. Salted egg chicken fried rice is expensive and tough. Waiters can't understand English or Chinese; you have to point to the menu.
Pros: The carrot cake had wok hei.
Tips: To join as a member, scan the QR code. Go to settings to set up your birthday to get a birthday discount. Then go to the cashier to top up your account.
The food was not on par with Malaysian delicacies. It tasted more like local food. The service staff was poor, and no service was given. The Penang fried kway teow was too oily. Only the coffee cham was decent.