27 reviews
张添胜
There is a younger lady from Malaysia who works as a cashier, and she has a serious attitude problem. She gives an unpleasant look just for doing her simple job. When I complained about the taste and quality of the coffee, which was indeed lacking, she acted as if she wanted to fight and didn't acknowledge that a customer was even talking to her. This behavior is consistent with other reviews about her.
Adrian Rahman
Poor customer service. The eggs were cold, and the coffee was cold as well. The staff didn't seem interested in working; they appeared more interested in using their phones. They had a bad attitude towards customers and displayed unprofessional expressions. This is just one of many outlets in Singapore, but it's one of the worst.
Garry Koh
"Absolutely disappointing. Despite the rising price, we still enjoy our toast and coffee from time to time. We went today and it was already closed at 9:18 PM, even though Google Maps indicated a 9:30 PM closing time. The shutters were already down."
Asphalt 9 Gang
The staff didn't ask how many were in my party and split my table. They weren't polite or respectful, and there were plenty of empty tables! The coffee was diluted, and the sandwich was terrible; the toast was like a biscuit. I remember there used to be prawn noodles on the Ya Kun menu, but not anymore.
Nadia Tan
I've been to this outlet many times because I live nearby. There's an auntie who makes coffee there, and from day one, she's been staring at me as if she's unhappy. What's worse, she makes the worst coffee. Ya Kun coffee is expensive, but it should at least have a standard. The moment I see the auntie making coffee, I won't buy it again!
Eugene Tan
"How is it acceptable for your female cashier, whose primary responsibility is to take customer orders, to wear an earpiece while working? (I ordered “Set F,” but she gave me “Set A.”)"
Rayan Tan
"I'm always a fan of Ya Kun, but this outlet disappointed me so much. The cashier, a young Malaysian lady with brown hair, was incredibly rude. I was standing in front of her, and she was just using her phone despite seeing me. After I told her my order, she didn't acknowledge it and proceeded to payment. She didn't ask about the mode of payment and assumed it was paywave. There was no "thank you" or any other words from her. Did Ya Kun hire someone who is mute?"