118 reviews
Suresh John
Went for a pre-departure PCR test on a public holiday. The results were out that same evening. An aunty at the front desk performed the registration pretty fast and politely. I faced some difficulties filling up the health declaration, but the doctor there was very helpful in guiding me. Overall, good job. Keep it up.
Kwok Meng Ng
Went for a Covid-19 swab test. The receptionist was a bit strict, but understandably so due to current Covid-19 rules and cases. The doctor was knowledgeable and friendly. All procedures were well explained before conducting them. Recommended.
Lek
I went for an ART swab. The doctor did not wear any PPE other than gloves and a face mask. After the swab, he placed my ART kit beside the previous patient's ART kit. There was hardly any communication between the doctor and me. While perhaps the doctor will mentally remember which kit belongs to which patient, and perhaps he feels that his PPE is sufficient, it does not appear to follow best practices.
Ainun Mohamad Basri
I went in and started explaining to the doctor what was wrong, as it was my second visit. My previous visit was another GP. He cut me short and asked, 'What's wrong?' I said, 'I'm having a sore throat.' He told me to open my mouth and said, 'It's red. Take medicine and MC.' It was a short consultation. He did not bother to listen to me when I was trying to explain to him that I was having a sore throat for a week now. I will never visit Dr. Andrew or this clinic again.
Chong Den Den
Here's an edited version: "Treatment, consultation, and care seem intended to manipulate your pocket. Medical advice is just for show. There are many other doctors in the area. I recommend them only for desperate visits. Otherwise, Heartland doctors are not recommended at all."
Trevor Wong
The doctor was detailed and ensured that I understood my illness and how to better manage it. Clinic staff was also very polite. Would highly recommend this clinic!
Morgan Sim
On December 6th, the line kept cutting off while I was calling. I then went down to make a PET-ART appointment and was asked to WhatsApp. (Couldn't even make an appointment on the spot)... Today, December 9th, there's totally no news on my WhatsApp request. So please don't present a standard SOP stating "as soon as possible" if you really can't cope with it, and don't base it on your mood to serve the poor patient! Regards!
Kenny Lee
Usually quiet and has no waiting time. But the doctor was incompetent. Didn't seem interested in knowing more about the symptoms and was impatient. Prescribed medication that does not work.
Ryan Chan
Had a PCR test required for overseas travel at Myswab Chinatown, and I would highly recommend. Took the test at 9 am and received the results at 3 pm the same day.
Evan Ng
Very committed to their service pledge to complete the NIR record within 12 hours. Good choice for NIR record-related services.