Shop Reviews

The staff are very friendly, patient, and hardworking. The product is quite good, and the price is reasonable.

Here are a few options, maintaining the original's strong tone: **Option 1 (Slightly more formal):** "We had classic pedicures and manicures on Monday, and were pleased that our cuticles were well-cleaned. Thank you. BUT please stop having your staff wear ridiculous Christmas headbands (like other organizations) unless you outfit them in Santarina or elves' costumes." **Option 2 (Closer to original phrasing, keeping "cleaned up" in quotes):** "We had classic pedicures and manicures on Monday, and were pleased that our cuticles were "cleaned up" well. Thank you. BUT please stop having your staff wear ridiculous Christmas headbands (like other organizations) unless you outfit them in Santarina or elves' costumes."

Very good service and amazing people. Definitely come to this place. It's worth your time.💕🫶🏾

Thank you to Bubu for always being there. Service never fails to satisfy. Keep it up, Bubu!

Amazing experience! Bubu did such a fantastic job!

Is this a service center for Simba or a third-party retailer partnering with Simba? I visited the shop to make an inquiry, but the staff member didn’t seem interested in addressing my questions about Simba. It felt as though they assumed I wasn’t going to make a purchase. I’ve always thought a service center should not only focus on sales but also provide assistance with inquiries. I’m not sure if the response was due to a misunderstanding or perhaps just an off day. I hope Simba can establish a service center where customer questions can be fully addressed in person, as this would be very helpful. Please consider improving the service by taking customer inquiries more seriously, as this would be greatly beneficial. I'm giving 3 stars because the staff member did at least suggest the online chat option.

Amazing customer service. Was served by Tasha. She helped us to solve our port-in issue. Recommended. 👍🏾

Tasha is super friendly and nice.

Ben provides excellent, fast and friendly service, and was very knowledgeable about my enquiry.

Kai Jie is very helpful and friendly! Thumbs up!