Shop Reviews

The food was actually not bad, but you shouldn’t be loading your Tengah outlet with online orders on a busy Saturday evening while making your walk-ins wait for ages for their food. And letting your poor staff face the ire of upset customers on their own while you pocket your profits. Also, only two front-facing staff are not enough to handle peak hours. I’m certainly not coming back to wait for an hour for my meal.

We went on a weekday afternoon. The place was clean, and service was fast. Food was decent, though the salmon ramen was too fishy.

The waiting time was nearly an hour on a Friday night! Avoid dining if you're really hungry. Chirashi Kaisendon was average. The miso soup was better. The Katsu was tender and juicy inside.

Overall, the food was fresh and decent, but the service was so slow. I spent 20 minutes waiting for food that wasn't exceptionally long to prep, but in between, staff were rushing out numerous ramen and grab food orders. Even the staff were aware they were keeping us waiting, as they apologized when food was served. The quality of the food seemed to suffer a bit as well, since items looked slightly rushed. They even got my partner's special order wrong, serving ginger that was supposed to be removed and not differentiating the sauces we picked for our orders. As a physical store, it really seems that they have too many menu items to manage, which slows cooking time, and too many online orders to handle. After finishing my meal, the staff were still back-to-back packing grab food orders, and we were waiting at the cashier counter for 10 minutes before being able to make payment. I had heard good things about Kei Kaisendon and was looking forward to a good meal, but sadly, the food quality was not enough to make up for this huge wait time. Perhaps they should just stick to kaisendons and not feature such a huge menu variety, as it's clearly slowing down their kitchen preparation and preventing them from focusing on delivering a few good, high-quality items.

Overall, the food is nice and fresh, it's kid-friendly, and the service is good. The tonjiro soup tastes surprisingly good; my son liked it so much. Unfortunately, the restaurant only provides mineral water instead of warm water, but this does not affect the rating or the quality of the food.

Yummy pancake!

Great pancakes in Tengah. Pancakes are good and fluffy. Peanut butter was rich but a little salty. Kaya was pretty standard - the gooey kind you find in those 6-pack kaya buns. A bit cloying.

Their signature peanut butter pancake is creamy and tasty!

Happy to know that there’s a mjk snack place in my neighbourhood, though it’s a little cold.

Tried Coconut is good.