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Rating Summary

4.4

19 reviews

5
89%
4
100%
3
89%
2
79%
1
68%

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Reviews for SIMBA.sg

Suryani

Suryani

5

Ben provides excellent, fast, and friendly service. He was very knowledgeable about my enquiry.

Azam Saad

Azam Saad

5

Kai Jie is very helpful and friendly! Thumbs up!

Darren Soh

Darren Soh

5

Tasha... has great friendly service.

Jake

Jake

1

Here are a few options, keeping the original meaning and wording as close as possible: **Option 1 (Minimal change):** "Parcel status was stuck for a few days (Shopee). Not recommended to send parcels here." *(Adds "was" for grammar, changes "parcel" to "parcels" for general recommendation.)* **Option 2 (Slightly more formal):** "The parcel status was stuck for a few days (Shopee). I do not recommend sending parcels here." *(Adds "The" and "I do not" for clarity and flow, changes "parcel" to "parcels".)* **Option 3 (Concise):** "Parcel status was stuck for a few days (Shopee); I do not recommend sending parcels here." *(Uses a semicolon to connect the ideas, adds "was" and "I do not".)* I lean towards **Option 2** as it's clear, grammatically sound, and doesn't stray far from the original. **Edited review: The parcel status was stuck for a few days (Shopee). I do not recommend sending parcels here.**

Ronald Sim

Ronald Sim

5

Ms Lora has been very helpful and patient with my enquiries; thank you very much.

Vyn Hon

Vyn Hon

5

Excellent customer service! Was served by Tasha who helped with my port-in applications. Thank you! 👍🏾

Izzat Mazlan

Izzat Mazlan

5

Teddy gave good service on the phone. Really helpful.

Pioneer Mars 2033

Pioneer Mars 2033

3

Is this a service center for Simba or a third-party retailer partnering with Simba? I visited the shop to make an inquiry, but the staff member seemed uninterested in addressing my questions about Simba. It felt as though they assumed I wasn't going to make a purchase. I've always thought a service center should not only focus on sales but also provide assistance with inquiries. I'm not sure if the response was due to a misunderstanding, or perhaps just an off day. I hope Simba can establish a service center where customer questions can be fully addressed in person, as this would be very helpful. Please consider improving the service by taking customer inquiries more seriously, as this would be greatly beneficial. I'm giving this 3 stars because the staff member at least suggested the online chat option.

Wiona L

Wiona L

5

Tasha is super friendly and nice.