Temp Customer Service Officer (6 months)

Working Hours: Weekdays, 845am to 6pm

Working Location: Tengah

Salary: $2,600

Job Summary

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities

1. Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.
2. Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
3. Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
4. Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements

• Prior customer service and admin experience

Please submit your updated resume in word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Alternatively, you may email the updated resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705

http://peopleprofilers.com

EA Licence Number: 02C4944

Registration Number: R1548888

EA Personnel: T Stephanie